Ts. Dr Mathivannan Jaganathan is currently a Senior Lecturer at the School of Business Management, Universiti Utara Malaysia (Accredited by AACSB). He also served as a Director of Career Development Centre, Student Affairs Department, Universiti Utara Malaysia from 15 January 2021- 31st January 2022. In addition, he is also an active Professional Technologist approved by the Malaysian Board of Technologists. In addition, he also serves as President of the Internet Society- Malaysian Chapter. Before his current appointment, he worked at Universiti Tunku Abdul Rahman as a lecturer of entrepreneurship for almost two years. He taught several entrepreneurship courses at various levels, such as Electronic Commerce, Introduction to Entrepreneurship, Franchise Business Management, Business Growth Management, Entrepreneurial Behaviour and Skills and Entrepreneurship at the undergraduate level. Apart from teaching, he is actively involved in research covering the areas of Entrepreneurship and Information and Communication Technology (ICT) adoption. He is also an active member of several international associations and a reviewer for academic journals and international conferences. He also served as a vice secretary of Internet Society (Chapter Malaysia). He is also certified Lead Auditor (ISO 9001:2015) by the International Register of Certificated Auditors IRCA, UK. In addition, he is also a Certified Advisor and Trainer of Mendeley Reference Manager. Furthermore, he is also an Assessment Panel Technology and Technical Accreditation Secretariat (TTAS), Malaysia Board of Technologists (MBOT). Mathivannan Jaganathan was also an award recipient of Successful People In Malaysia by Britishpedia’s Successful People In Malaysia biographical encyclopedia, highlighting Malaysians who have contributed to nation-building and society in general. He was also recognised and awarded the Excellent Service Award 2011, Excellent Service Award 2015 and Excellent Service Award 2019 of Universiti Utara Malaysia. In addition, he is also a Favourite Website Award Winner (Personal Website Category), Malaysia Website Award 2018, 2020 and 2021 by Exabytes Group. In line with the academic setting, he has personally conducted face-to-face classroom training and consultation on LimeSurvey (online survey builder), Mendeley (Reference Management), Endnote (Reference Management), Weebly, WordPress (Web Design), Blogger, Digital Marketing Online Tools and some relevant academic and non-academic related software system to his faculty members, entrepreneur and students.